![]() To have both those dialogues simultaneously shows a level of I’ll call it maturity both in our industry and in our civic society. So that I think is the right way in 2023. It’s about thinking about technology and its opportunities, but also the responsibilities of the tech industry and the broader unintended consequences and how we mitigate them long before they become, sort of, out there in society. The one thing that I find very, very good about the way the dialogue is happening: it’s not just about tech optimism. What’s your biggest concern about the adoption of AI going forward? So to me that is a great way to create better-paying jobs, more empowering jobs-jobs that give people more meaning. Our mission is to empower every person and every organization on the planet to achieve more. In some sense, it’s even good for our business. Is that Microsoft’s responsibility, to make sure that people who are displaced can develop these new skills? This doesn’t mean the great software developers won’t remain great software developers but the ability for more people to enter the field will increase. That will be a massive increase in total developers, because the barriers to being a software developer are going to come down. We have around 100 million professional developers, we think the world probably can get to a billion professional developers. I mean, to give you a concrete example, developers who are using GitHub Copilot are 50-odd percent more productive, staying more in the flow. One of the things that I’m most excited about is how democratizes access to new skills. What responsibility does Microsoft have to address these concerns about job displacement? And what’s it doing in that field? There are some concerns that this would displace jobs. How much time do we spend just coordinating? And so, if we can tilt that balance towards more creativity, I think we will all be better off. If you think about all of us at work, how much time do we spend in expressing ourselves and creating? This is what gives us real joy. It’s not just about productivity, it’s actually taking the drudgery away from work. You put the human in the center, and then create this tool around them so that it empowers them. But if anything, it’s moving from being autopilot to being a copilot that helps us at our work. What specifically would you say is going to change in the workplace with the adoption of AI?ĪI itself is very much present in our lives. You’ve said that AI is going to unleash a new wave of productivity and remove the drudgery from our daily jobs. ![]() This interview has been condensed and edited for clarity. Copilot was initially released to a small group of enterprise customers and Microsoft is now rolling out the system to a larger group of customers. In March, Microsoft launched ‘Copilot,’ an AI tool that it says will free people from the drudgery of work by helping to draft emails and white papers, transcribe and summarize meetings, and teach people how to make sense of data in Excel. Now, Nadella is using those investments to reenergize Microsoft’s traditional Office suite of products like Word, Outlook, and Excel, which are now called Microsoft 365. Microsoft’s share price has risen nearly tenfold since Nadella became CEO, outperforming the S&P 500, which has merely doubled its value over the same time. The company has invested heavily in Azure, its cloud computing platform, and in AI, pouring at least $13 billion in the leading lab OpenAI. But I certainly do want you to understand the question.Since taking the helm at Microsoft in 2014, at a time when its market dominance with traditional software offerings was waning, Satya Nadella has focused on ensuring the company remains relevant. I'm not a big fan of the old line used by some managers: "Don't come to me with problems come to me with solutions." That is often simplistic and not productive. That way, you can be sure that you have the issue well documented and defined. Save those on your personal devices and have them at hand if you do need to take them to HR. Save every email, take notes after every meeting, and clearly write down every issue as it occurs. If you're facing a difficult situation with a colleague, for example, make sure you document everything. Explore the problem in detail so when you do turn for assistance, you're able to make a clear and specific ask, not just some vague plea for help. Spend the time to carefully understand the situation, document the history, and outline the choices. Go into the conversation with clarity about your options and your asks. This goes for every kind of help, whether that's help in doing your job, help in making a decision, or even help from your manager or HR to resolve a difficult situation. When you turn to someone for help, be well prepared before you ask. Account icon An icon in the shape of a person's head and shoulders.
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